haha very funny

my semi-new mac is giving me trouble. sometimes it just keeps loading.....and never gets anywhere. sometimes it just gets stuck. so I decide to bring it to the Drs. at the Apple Store. I call the local store to make an appointment at the genius bar. after listening to all the options I make my choice only to be told (electronically, of course) that you cannot make genius bar appointments by phone. they must be made online. online. online? I CAN'T FRIGGIN GET INTO THE SITE BECAUSE IT IS FOREVER LOADING! If I could, I wouldn't need the damn appointment.